1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment-related details (processed securely through third-party payment providers)
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited, referring URLs, and interaction data
This information helps us improve site performance, security, and customer experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order confirmations, shipping updates, and customer support messages
- Improve our website, services, and product offerings
- Prevent fraud and ensure site security
- Send promotional emails or updates only if you choose to opt in
3. Consent
By providing personal information to complete a purchase, create an account, or contact us, you consent to our collection and use of that information for those purposes.
If we request your information for marketing or promotional purposes, we will ask for your explicit consent. You may withdraw your consent at any time.
To withdraw consent or request removal from marketing communications, contact us at:
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only when necessary:
- With service providers (such as payment processors, shipping carriers, and website hosting platforms) to operate our business
- To comply with legal obligations, court orders, or law enforcement requests
- To protect our rights, property, or safety, or that of our customers
5. E-Commerce Platform & Payments
Our online store may be hosted by a third-party e-commerce platform (such as Shopify or similar providers).
Your data is stored securely through their systems, databases, and applications. Payment information is processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements. Sri Lak USA does not store your full credit card details.
For more information, please review the privacy policies of our e-commerce and payment service providers
6. Third-Party Services & Links
Our website may contain links to third-party websites or services. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy practices of any external sites you visit.
Third-party providers are only permitted to use your information as needed to perform services for us.
7. Data Security
We take reasonable and industry-standard precautions to protect your personal information. This includes secure servers, encryption technologies, and restricted access to sensitive data.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential site functionality (such as shopping cart and checkout)
- Understand how customers use our site
- Improve performance and user experience
You may disable cookies through your browser settings, but some features of our website may not function properly as a result.
9. Age Restrictions
By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have permission from a parent or legal guardian.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
Sri Lak USA reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this policy periodically.
If our business is sold or merged, customer information may be transferred as part of that transaction.
11. Contact Us
If you have questions, requests, or concerns regarding your personal information or this Privacy Policy, please contact us:
Sri Lak USA
Virginia Beach, VA, USA